Privacy Policy UUB88 – We Protect Your Data

1Personal Information We Collect

In the course of operating the platform UUB88, we collect several categories of personal information from our members. This collection is necessary to ensure the platform functions properly, comply with legal requirements, and deliver the best experience to every user.

The information we collect includes:

• Identity Information: Full name, date of birth, gender, identity card number (MyKad) or passport number, and images of verification documents.
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Bank account number, bank name, digital wallet information (Touch 'n Go, GrabPay, Boost, ShopeePay), and deposit and withdrawal transaction records.
• Account Information: Username, login history, game activity records, account balance, and bonus history.
• Technical Information: IP address, device type, web browser type, operating system, and platform access log data.
• Location Information: General geographic location based on IP address for eligibility verification and account security purposes.

2How We Collect Information

UUB88 collect your personal information through various channels as you interact with our platform:

• During Registration: You provide basic information such as your name, email, and phone number when registering a new account.
• KYC Process: Identity verification documents you submit during the Know Your Customer (KYC) process to enable fund withdrawals.
• Financial Transactions: Information is automatically collected when you make a deposit or submit a withdrawal request.
• Platform Usage: Your game activity data and preferences are collected automatically while you use the uub88 service.
• Support Communications: Information you share via live chat, email, or other communication channels with our support team.
• Cookies and Similar Technologies: Technical information is collected through cookies and other tracking technologies described in Clause 6.

3Purpose of Personal Data Use

Every piece of information we collect is used for a clear and legitimate purpose. UUB88 use your personal data for the following purposes:

We will not use your data for any purpose beyond the list above without obtaining your consent first. If we need to use your data for a new purpose, you will be notified and given the option to agree or decline.

4Sharing Information with Third Parties

UUB88 understands that your trust is our most valuable asset. We does not sell your personal data to any party. However, there are certain situations where we need to share information with selected third parties:

• Payment Providers: Required financial information is shared with approved payment providers (such as local banks and digital wallet operators) solely to process your transactions.
• Game Providers: Basic game data is shared with game software providers integrated with the uub88 platform to enable access to their game catalogue.
• Technology Providers: Technical partners who assist in platform infrastructure operations, data analytics, and cybersecurity services — all bound by strict confidentiality agreements.
• Regulatory Body and Authorities: Required information will be disclosed to the relevant authorities where mandated by law, court order, or regulatory directive.

5Data Security and Technical Protection

Protecting your personal data from unauthorised access, loss, or disclosure is our top priority UUB88. We implement comprehensive technical and organisational security measures, including:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers.
• Data Encryption at Rest (encryption at rest) for sensitive information stored in our database.
• Two-factor authentication (2FA) available to all member accounts to enhance login security.
• 24/7 Monitoring by our cybersecurity team to detect and respond to any threats or suspicious activity.
• Regular security audits by independent third parties to assess and improve our security systems.
• Internal access controls that strictly ensures only authorized personnel can access members' personal data.

While we take all reasonable steps to protect your data, no online system can guarantee absolute security. In the event of a data breach that affects your rights or freedoms, UUB88 will notify you within 72 hours of becoming aware of the incident, in line with industry best practices.

6Cookies and Tracking Technologies

Platform UUB88 uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions smoothly. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Collecting statistical data on how users interact with the platform (e.g. Google Analytics) to help us improve the user experience. All data is anonymised.
• Functional Cookies: Storing your preferences such as language, currency, and display settings so you don't need to reconfigure them each time.
• Marketing Cookies: Used to display relevant ads based on your interests. You may disable this type of cookie through your browser settings.

7Your Rights as a User

Under Personal Data Protection Act 2010 (PDPA) Malaysia, you have certain rights regarding the personal data we hold. UUB88 respects and facilitates the exercise of these rights:

8Data Retention Period

UUB88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active on the uub88 platform.
• KYC and Identity Data: Retained for a minimum of 5 years after account closure, in line with anti-money laundering legal requirements.
• Financial Transaction Records: Retained for 7 years for financial audit and tax compliance purposes.
• Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
• Technical Log Data: Retained for 12 months for system security and debugging purposes.

Once the retention period expires, your data will be securely deleted or anonymised in a manner that prevents re-identification.

9Links to Third-Party Sites

Platform UUB88 may contain links or integrations to third-party gaming platforms, payment providers, and other services. Please be aware that:

• This Privacy Policy applies only to the UUB88 platform and does not cover third-party websites or applications you access via links on our platform.
• Each third-party site has its own privacy policy, which you should review separately.
• UUB88 is not responsible for the privacy practices or content of any third-party sites.
• We recommend that you read the privacy policy of any third-party site before providing your personal information to them.

10Changes to This Privacy Policy

UUB88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes:

• A notice will be displayed on the uub88 platform's home page for at least 30 days before the changes take effect.
• Registered members will receive a notification via the email address linked to their account.
• The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent changes.

Continued use of the platform UUB88 after the updated Privacy Policy takes effect constitutes your acceptance of the latest version of this policy. If you disagree with the changes made, please stop using the platform and contact us to close your account.

11Contact Us – Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way UUB88 handle your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Supported Languages: Bahasa Melayu & English

You may also submit a complaint to Personal Data Protection Department under the Ministry of Communications and Digital Malaysia if you believe your personal data has not been handled in accordance with the provisions of Personal Data Protection Act 2010.